March 2014 Newsletter
Volume 3 Number 2
March 1, 2014
St. Vincent ’s Health Partners First in Nation to Achieve URAC Clinical Integration Accreditation
St. Vincent’s Health Partners is excited to announce that they are the first Physician Hospital Organization (PHO) in the nation to receive Clinical Integration Accreditation from URAC, a Washington, DC-based healthcare accrediting organization that established quality standards for the healthcare industry. By earning URAC’s
Clinical Integration Accreditation, SVHP demonstrates that our organization is capable of delivering highly coordinated care across a broad spectrum of providers who value quality and evidence-based medicine, recognize the cost-of- care, and respect the relationship with each patient while developing therapeutic plans. The accreditation demonstrates a market advantage to patients, employers, health insurers, and government sponsored programs.
Clinical integration requires providers to work together to share clinical data within a framework and network more expansive than a medical home, with the shared goal of rendering necessary care to patients in an efficient manner with the best possible outcomes regardless of patient care setting. This is truly a patient- centered neighborhood vision. Successful clinical integration requires collaboration and coordination at all levels of the network, and URAC’s Clinical Integration Accreditation sets the framework for the type of collaborative environment that controls costs, ensures quality, and improves health outcomes.
The URAC Clinical Integration Accreditation process demonstrates St. Vincent’s Health Partners’ commitment to cost-effective quality medical services and management, and serves as a framework to achieve transparency through benchmarking our network against nationally recognized standards to validate best practices for our patients and network members.
SAVE THE DATE
St Vincent’s Health Partners
First Annual Meeting
Thursday, March 6, 2014
6:00 PM – 9:00 PM
St. Vincent’s Medical Center
2800 Main Street
Bridgeport, CT 06606
Hawley Conference Center
Dinner Will Be Served
The Annual Report will be released and provide an in-depth review of the past year.
Voting for open Board of Directors positions will be held.
Provider Engagement and Transitions of Care Educational Series
Health reform is happening at a rapid pace. To aid the membership in keeping up with the latest regulations and information on health reform, St. Vincent’s Health Partners, in partnership with Fairfield County Medical Association, offers educational programs with CMEs available.
Thank you to all who attended our education program on February 6th, entitled “THE PATIENT CENTERED MEDICAL HOME: ARE YOU PART OF THE SVHP NEIGHBORHOOD WATCH PROGRAM?” Michael P. Johnson , PT, PhD from BAYADA Home Health Care and a member of the National Advisory Council and the Agency for Healthcare Research and Quality (AHRQ), was our speaker.
Within a Patient Centered Medical Home, Primary Care Physicians develop an ongoing relationship with the patient. The PCP directs care between a team of health care professionals to assure the healthcare needs of the patient are being met. The Patient Centered Medical Neighborhood is the collaboration between specialists to improve care integration and coordination within the PCMH model.
Some of the topics that Michael discussed were 1) how accountability for overall health and well- being requires a “community-based” system that supports coordination and integration, 2) partnerships enhance population health, 3) the importance of knowing your neighbors, 4) where the opportunities are in the pre and post acute landscape and 5) the principles for successful integration.
As we move towards the Patient Centered Medical Neighborhood, I encourage you to begin to get to know your neighbors, their capabilities and their expectations and ask yourself what steps your practice may need to take to be part of the SVHP Neighborhood Watch Program.
If you are interested in receiving a copy of the PowerPoint presentation, please contact Karen O’Driscoll, Director of Professional Relations at firstname.lastname@example.org.
Care Coordination and Clinical Integration in the CommunitySpeaking of Patient Centered Medical Neighborhood, here are some great initiatives going on that are penetrating our neighborhood:
URGENT CARE CENTERS REFERRALS TO PHYSICIANS
The Urgent Care Centers recognized that many of their patients needed help finding a primary care physician and following up with appointments. Thom Sax, Manager of Urgent Care Services devised a plan to create a Referral Call Line that would aid patients in finding a PCP and would help the Urgent Care Centers efficiently follow up with patients.
Michelle Gonsalves was challenged with the task of answering the phone line. It soon became apparent to Michelle that the process needed to be efficient and expedient. She developed forms and spreadsheets to help aid and to manage the data from the referral program. From a central location, Michelle has been able to identify a PCP for the patient and make the referral. The referral process has come a long way since its inception in 2012. Michelle now operates within the clinical electronic health record and referrals are set electronically. Patients who do not have a PCP at the time of registration are identified and the clinical staff collects pertinent information from them to help match them with a suitable and convenient primary care office. The total number of referrals from March 2013-February 2014 is 1,379. Of those referrals over 75% have attended their appointments.
The program has had a huge impact on many areas such as helping people get into the SVMC charity program, directing them to DSS offices to apply for Husky, directing them to SVMC financial counselors, setting them up with Primary Care Physicians, arranging transportation when needed, and so much more. But the biggest impact is that the program has successfully increased patients’ well being. Congratulations on a job being well done and a great example of coordinating care across the neighborhood.
“Know Your Numbers” Campaign—Throughout the month of February, the Cardiovascular and Diabetes Task Force, which came out of efforts in Bridgeport to improve the health of people in our community, started a “Know Your Numbers” Campaign. Get Healthy CT also joined the efforts to reach the entire Greater Bridgeport area. The goal of the program is to educate people about the importance of “knowing their numbers” for blood pressure, blood glucose, BMI and blood cholesterol. The St. Vincent’s parish nurses participated in a designated blood pressure awareness Sunday on February 9th. Blood Pressure screenings took place in 26 churches and over 300 people were screened in one day. The program was able to reach another 150 people who attended a Healthy Heart talk in a church in Stratford. The parish nurses have also assisted at two screening events held in the community, one at the Thomas Merton House and one at Golden Hill United Methodist Church.
“Know Your Numbers” Upcoming Event:
Wednesday, March 5th, 11:30-2:00 PM Bridgeport
Rescue Mission, 1088 Fairfield Ave, Bridgeport
“Follow Up Phone Call Campaign”— In an effort to help reduce readmissions, the St. Vincent’s Parish Nurses are working closely with the Chaplains in an interdisciplinary fashion to help patients that are discharged from St. Vincent’s Medical Center to understand how to remain health at home.
McKesson (MedVentive) Update
The centralized Rollout of the McKesson Population Manager is on target for the week of March 17th, 2014. The centralized rollout will facilitate additional reporting capability for the St. Vincent’s Health Partners core reporting team. The Population Manager application is tentatively scheduled to be implemented into key PHO member practices beginning in the middle of the second quarter (Q2) of 2014.
Access Health CT Enrollment FairsEveryone needs health care coverage. Help enrolling is available. SVHP’s Assister, Christina Cano, RN, BSN, IPA, will be enrolling individuals at Enrollment Fairs to be held at St. Vincent’s Family Health Center, 762 Lindley Street on the following dates:
Saturday, March 8th, 8:30 AM-5:00 PM
Saturday, March 22nd, 8:30 AM-5:00 PM
On Tuesday, March 4th, and Tuesday, March
18th, from 8:00 AM -1:00 PM, there will be Enrollment Fairs at FSW, Inc. CT, 475 Clinton Ave, Bridgeport.
Enrollment Fairs will be held at the Bridgeport Public Library, 925 Broad St, Bridgeport on Thursday, March 13th and Thursday, March 27th from 2:00 PM – 7:00 PM.
As of February 28th, Christina has enrolled over 325 people, and each one is a success story!
PLEASE REMEMBER OPEN ENROLLMENT ENDS ON MARCH 31, 2014.
For additional information, or to refer an individual, please contact Christina at (203) 275-0212 or vial email at Christina.email@example.com.
Practice Manager Quarterly Meeting
The 2014 Practice Manager Quarterly Meeting
Schedule is as follows:
Friday, March 14, 2014 9:00 AM-10:30 AM
For additional information, please contact Karen O’Driscoll, Director of Professional Relations at (203) 275-0205 or by email at firstname.lastname@example.org.
New Member Highlight
Please join me in welcoming Dr. Thomas Domanick, DPM to St. Vincent’s Health Partners!
Dr. Thomas M Domanick is a Board Certified Podiatrist and has been in practice for over 25 years. He is located at 1825 Barnum Ave, Suite 302, Stratford, CT Phone: (203) 377-1777. Please consider referring your patients to Dr. Domanick.
Dr. Thomas Raskauskas, CEO/President, (203) 275-0202; email@example.com
Dr. Michael Hunt, Chief Medical Officer/Chief Medical Information Officer, (203) 275-0203; firstname.lastname@example.org
Anthony Brockman, Director of Information Technology, (203) 275-0206; email@example.com
Colleen Swedberg, MSN, RN, CNL, Director forCare Coordination and Integration, (203) 275-0209; firstname.lastname@example.org
Karen O’Driscoll, Director of Professional Relations, (203) 275-0205; email@example.com
Alvino Williams, Jr., IT Analyst/Clinical Integration, (203) 275-0207; firstname.lastname@example.org
Christina Cano, RN, BSN Care Coordinator Associate, (203) 275-0212; email@example.com
Gretchen Cavaliere, Administrative Assistant, (203)275-0201; Gretchen.firstname.lastname@example.org